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Reasons to be Optimistic About the Future of Community Practice

The community “industry” is a mess. Good thing we are pretty good at community.
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Will Generative AI Make Popular Culture’s Self-Referential Tendencies Exponentially Worse?

“All of pop culture — be it movies, music or TV — is now engaged in a delicious orgy of self-consumption.” Peter McKnight — “Is pop culture eating itself to death?”The Globe and Mail, July 31, 2000 The promise of artificial intelligence(1) is that it will usher in a technological revolution that will transform industries,…
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Community Ecosystems – Slides from the 1/23/23 #CMAD Event in Silicon Valley
It was great to be back in person at the #CMAD Meetup in Silicon Valley. You can check out the slides from my presentation here:
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Community Strategy Design

I was first introduced to the concept of a design process in my sophomore year of college. I was taking a sculpture class and we were preparing to start on our self-portrait busts. Our professor had us read “The Universal Traveler” by Koberg & Bagnell, follow the process they describe in the book, and keep…
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Promoting & Sustaining the Value of Community Across the Organization (Community Value Part 4)
Note: this is the fourth and final post in a series about community value. If you missed “A Perspective on Community Value“, “Understanding the Community Opportunity“, or “Developing Community Strategy, Goals & Measurements“ I’d recommend starting there. In many organizations, community’s territory is often limited to an ill-defined middle ground between support and marketing functions. This…



