Category: Community Management

  • Slides from my Social Business Forum Keynote – #sbf11

    Keynote from Social Business Forum 2011 [gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=sbf2011milanfinal2-110608210458-phpapp02&stripped_title=keynote-from-social-business-forum-2011&userName=billjohnston” quality=”high” flashvars=”gig_lt=1307590933611&gig_pt=1307590952142&gig_g=1&gig_n=wordpress” wmode=”tranparent” allowfullscreen=”true” ] View more presentations from Bill Johnston

  • Evolving to a Social Organization: 5 key things in 10 minutes

    Social Media: 5 things in 10 minutes [gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=furlongclientbfast5things-110430002429-phpapp02&stripped_title=social-media-5-things-in-10-minutes&userName=billjohnston” quality=”high” flashvars=”gig_lt=1304143597288&gig_pt=1304143620703&gig_g=1&gig_n=wordpress” wmode=”tranparent” allowfullscreen=”true” ] View more presentations from Bill Johnston

  • Do your Online Community / Social Media initiatives need a living trust?

    It is no secret that there is a lot of turnover happening the social media industry – just take a peek at the regular “People on the Move” updates on Jeremiah Owyang’s blog. This is only going to get worse as more organizations adopt social media, organizational structures change, the economy improves, and people in…

  • Slides: Building Sustained Community Engagement: from eMarketing Summit Portland

    Building Sustained Community Engagement [gigya width=”425″ height=”355″ src=”http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=emarketingsummit2011final2-110425165757-phpapp02&stripped_title=building-sustained-community-engagement&userName=billjohnston” quality=”high” flashvars=”gig_lt=1303769248492&gig_pt=1303769275292&gig_g=1&gig_n=wordpress” wmode=”tranparent” allowfullscreen=”true” ] View more presentations from Bill Johnston

  • Community Management as Stewardship – and Happy #CMAD!

    stew·ard·ship : the conducting, supervising, or managing of something;especially : the careful and responsible management of something entrusted to one’s care <stewardship of natural resources> In the run up to Community Manager Appreciation Day, I’ve had a lot of conversations about the evolving role of the community manager. One topic keeps surfacing during all the conversations, no matter…

  • Online Community Roundtable – now Online Community Tribe

    Howdy Folks – you may have noticed a name change to the Online Community Roundtable group. What’s up with that? The primary motivation was to give a home to all the great activity that has sprung up with community managers and strategists around the #octribe tag. The tag sprung out of a conversation that Randy…

  • Community Manager Appreciation Day: 1/24/11 – #CMAD

    Monday, January 24th is the second annual Community Manager Appreciation Day. Jeremiah Owyang kicked this off last year by suggesting we take a day every year to celebrate and acknowledge folks who work as community managers and related roles like community strategist, community support, customer outreach… basically, anyone who has the job of reaching out to…

  • Evolving to Social Business (and beyond)

    Most organizations are well into the process of incorporating social media into their day to day business – and many are starting to wrestle with the challenges and opportunities of being “social” over the long haul: the resource commitment, the necessary changes in leadership and culture, and the responsibility to engage in  conversation, collaboration and community with customers, prospects,…

  • Community Leadership Summit West 2011

    I’m planning on participating in the Community Leadership Summit West on January 15th in Daly City, CA. The CLS West is an Unconference  that aims to connect online community practitioners in person to discuss, share and learn. The Unconference is being organized y Van Ripper and will be facilitated by Kaliya Hamlin. To register for the CLS…

  • Next Online Community Roundtable: 12/16 at Yahoo!

    The next Online Community Roundtable is Thursday, December 16th, at Yahoo! in Sunnyvale, CA. I’ve been hosting the Roundtables since July of 2005, gathering community and social media strategists to discuss real world problems, opportunities and techniques to create successful social strategies. The format is conversational – the first hour is social, and the next 2 hours…