Category: Online Community Report

  • New Facebook Group: Online Community Roundtable

    Our Online community Roundtable group on Facebook is approaching 100 members! If you would like to stay informed of the groups activities, and potential meetings in your area, join the Facebook group here.

  • Online Community ROI: Reporting on Dimensions of Value

    We conducted the Online Community ROI research study in May of 2007, as a function of the Online Community Research Network. The study explored how organizations determined ROI, what dimensions of value were being reported to management, and the attitudes in the organization around the concept of community value. We had over 50 completed surveys,…

  • The evolving role of the Community Manager

    Cross posted from the OC Report: The topic of online community team organizational structures seems to be getting increasingly hot. The two main questions seem to be: • Where does the community team “belong” in a corporate structure? • What are the roles on that team? I’ve explored the former a couple of times, so…

  • Next Online Community Roundtable: 8/22 @ SAP

    If you are in the Bay Area, and are actively working with online communities, this event might be of interest to you.  It’s invitation-based, so please drop me an email if you are interested. — The Roundtables have been a regular, but intentionally “under the radar” gathering since July of 2005. Thats longer than BarCamp…

  • Marketing & Online Communities: Techniques still rudimentary

    Cross-posted from the Online Community Report. I initiated the Marketing & Online Community research study in June of 2007, as a function of the Online Community Research Network. The study was conceived as an investigation into the current state of marketing to online communities, from the perspective of both the online community host, as well…

  • Next Online Community Roundtable: 8/22 @ SAP

    The next Online Community Roundtable is 8/22 in Palo Alto @ SAP. The Roundtables have been a regular, but intentionally “under the radar” gathering since July of 2005. The intention of the events is to provide an open and safe environment for community practitioners to share experiences and best practices. It’s also an excellent excuse…

  • Blogging’s A-list – Off with their heads?

    Cross-posted from the Online Community Report. A cry for revolution was heard over the July 4th holiday this week, for the era of the A list bloggers to come to an end. It all started (i think) with Kent Newsome’s pretty hilarious spoof on the Declaration of Independence, the Declaration of Blogging Independence, where he…

  • Interview with Guy Kawasaki posted on OC Report

    My interview with Guy Kawasaki was just posted on the OC Report. Guy Kawasaki on Life, the Truemorverse, and Everything Guys discussed Truemors (of course), the changes for startups launching new sites, and his current priorities. Check it out and let me know what you think.

  • Bloggers Code of Conduct

    Cross-posted from the OC Report: Tim O’Reilly has called for and drafted a Bloggers code of conduct, mostly in response to the over-the-top harassment that Kathy Sierra received a few weeks ago. From the O’Reilly Radar blog: We celebrate the blogosphere because it embraces frank and open conversation. But frankness does not have to mean…

  • Great stuff from the latest OC Report Newsletter

    You aren’t subscribed? Shame on you! Go here: http://www.onlinecommunityreport.com/ OK, here’s the good stuff. John Hagel’s POV on Community 2.0 In this eloquent and poignant post, John builds upon his keynote at c2.o to offer one of the most relevant perspectives on the current state of online communities, and the “Bottom Line Opportunity”. OC Expert…