Tag: Online Community

  • Online Community Summit 2008 – A Report Back

    Cross posted from the Online Community Report. The seventh annual Online Community Summit was held October 9-10 in Sonoma, CA, at Ramekins culinary school. The beautiful Sonoma setting was the perfect backdrop for two days of in depth discussion about engaging and growing online communities. Participants were senior practitioners and from a diverse set of…

  • Online Community Research: Community Culture

    The Online Community Research Network is kicking off our next research project to study how online community cultures form, what factors effect change, and how hosts maintain a desired culture. We have found that the best source of information about community best practice and strategy comes from the collective experience of real-world practitioners. If you…

  • Online Community Events for Fall & Winter 08

    We are just beginning the mad rush of the fall and winter conference season, and I wanted to highlight a few events that I am participating in. Online Community Roundtable: October 2 – San Jose, CA The Online Community Roundtable series is a free netowrking event that I have been hosting since 2005. The Roundtables…

  • Online Community Compensation 2008

    Cross-posted from the Online Community Report: The Online Community Compensation study was initiated in July of 2008 as part of our ongoing research efforts with the Online Community Research Network. The intention of the study was to get a broad look at online community compensation, factors that effect compensation, and the current environment of the…

  • SxSW09: What does a community manager do? THE PANEL! (please vote)

    I’ve been invited to be a panel at 2009 SXSW Interactive Festival entitled “What Does A Community Manager Do?”. Aside from being deliriously happy to have an excuse to go to SXSW, I am also stoked by the opportunity to be on a panel with really smart and experinced people talking about online communities. I’ll…

  • Online Community Governance: The Project Brief

    One of the biggest challenges for those leading the community efforts for large organizations (or really, orgs of most sizes) is ensuring that the hosted community efforts of the organization are appropriate, valuable (both to the org and to the member / customer) and sustainable. First, a little context. I worked at Autodesk for 6…

  • Online Community Research Network: Our Research Agenda

    Cross-posted from the Online Community Report: Over the last 3 years we’ve conducted research with over a 1000 organizations actively engaged with online communties, including Fortune 500 companies, cutting edge community-based startups and some of the world’s leading non-profit organizations. We are currently conducting 6 studies annually, and we typically release the research reports (for…

  • Social Media Blackjack

    I stumbled on this last night. One of the key takeaways from the Community 2.0 conference this year: Thanks to Aaron Strout for shooting / publishing 🙂

  • Online Community Engagement: Recent Research

    Cross-posted from the Online Community Report We conducted the Online Community Marketing, Growth and Engagement research study in May of this year, as part of the continuing efforts of the Online Community Research Network. Our goal was to gain insight into how people are measuring engagement in their online communities and to understand how many…

  • Online Community Compensation: Your Input Needed

    At the Online Community Unconference a couple of weeks ago, it became clear to me that we are at an inflection point with the “industry” of Online Community. On of the key issues community professionals face is that we (as an industry) are suffering from a lack of solid benchmarks, including compensation of online community…