Tag: social media
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Presentation: Developing the Next Generation of IdeaStorm
These are my slides from the Intranet Reloaded Conference in Berlin on April 17th. My presentation was on the evolution of Dell’s IdeaStorm open innovation community.
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Reflections on Community Manager Appreciation Day

Today was the third annual Community Manager’s Appreciation Day, or #CMAD. The intention of #CMAD is to raise awareness about the role of the Community Manager, and to recognize the hard working women and men who support this role for their organizations. Jeremiah Owyang originally proposed the idea for #CMAD, and has been very active in evangelizing and supporting…
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Using Unconference in the Enterprise – Manifesting Social Business
My theory on Unconferences (and other participant-driven events) is pretty simple: put smart and passionate people in a room to talk about a common cause with some light facilitation and good things generally happen. Along with all the great knowledge-sharing and network-building that typically happens, an Unconference can be one of the key catalysts for the…
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Slides from my Dreamforce 2011 session “Embracing & Sustaining Your Community Ecosystem”
Embracing & Sustaining Your Community Ecosystem View more presentations from Dell Social Media
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Evolving to a Social Organization: 5 key things in 10 minutes
Social Media: 5 things in 10 minutes View more presentations from Bill Johnston
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Do your Online Community / Social Media initiatives need a living trust?
It is no secret that there is a lot of turnover happening the social media industry – just take a peek at the regular “People on the Move” updates on Jeremiah Owyang’s blog. This is only going to get worse as more organizations adopt social media, organizational structures change, the economy improves, and people in…
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Slides: Building Sustained Community Engagement: from eMarketing Summit Portland
Building Sustained Community Engagement View more presentations from Bill Johnston
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Evolving to Social Business (and beyond)
Most organizations are well into the process of incorporating social media into their day to day business – and many are starting to wrestle with the challenges and opportunities of being “social” over the long haul: the resource commitment, the necessary changes in leadership and culture, and the responsibility to engage in conversation, collaboration and community with customers, prospects,…
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Next Online Community Roundtable: 12/16 at Yahoo!
The next Online Community Roundtable is Thursday, December 16th, at Yahoo! in Sunnyvale, CA. I’ve been hosting the Roundtables since July of 2005, gathering community and social media strategists to discuss real world problems, opportunities and techniques to create successful social strategies. The format is conversational – the first hour is social, and the next 2 hours…
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Announcing Community Chat!
I’m pleased to announce that tomorrow, Wednesday October 13th, Thomas Knoll (@thomasknoll) and I will be kicking off a weekly podcast: Community Chat! Every Wednesday at 12 Noon PT, Thomas and I, plus a special guest, will talk about the building, managing and growing healthy online communities.Details for tomorrow’s show: Title: Episode 1 – Community Chat…