Category: Community Management

  • Marketing & Online Communities: Final Agenda Set

    We are just over a week away from the Marketing & Online Communities conference, which will be held November 5th at the Tribeca Grand in New York City. The event promises to be an informative and interactive discussion of the intersection of marketing and online communities. We still have a few seats left, so if…

  • Online Communities: Surviving and Thriving in a Downturn (Part 1)

    Note: this is cross posted from the Online Community Report Unfortunately, there has been a lot of very grim economic news of late. The purpose of this post isn’t to give an overview of the current situation, but to highlight possible implications of a slower economy on business, and by extension on online community budgets.…

  • Online Community Events for Fall & Winter 08

    We are just beginning the mad rush of the fall and winter conference season, and I wanted to highlight a few events that I am participating in. Online Community Roundtable: October 2 – San Jose, CA The Online Community Roundtable series is a free netowrking event that I have been hosting since 2005. The Roundtables…

  • Online Community Compensation 2008

    Cross-posted from the Online Community Report: The Online Community Compensation study was initiated in July of 2008 as part of our ongoing research efforts with the Online Community Research Network. The intention of the study was to get a broad look at online community compensation, factors that effect compensation, and the current environment of the…

  • Online Community Governance: The Project Brief

    One of the biggest challenges for those leading the community efforts for large organizations (or really, orgs of most sizes) is ensuring that the hosted community efforts of the organization are appropriate, valuable (both to the org and to the member / customer) and sustainable. First, a little context. I worked at Autodesk for 6…

  • Social Media Blackjack

    I stumbled on this last night. One of the key takeaways from the Community 2.0 conference this year: Thanks to Aaron Strout for shooting / publishing 🙂

  • Online Community Compensation: Your Input Needed

    At the Online Community Unconference a couple of weeks ago, it became clear to me that we are at an inflection point with the “industry” of Online Community. On of the key issues community professionals face is that we (as an industry) are suffering from a lack of solid benchmarks, including compensation of online community…

  • Next Community Roundtable: 6/10 @ Cyworld in SF

    Are you a community manager or are you in charge of online community at your organization? Are you in the Bay Area? If so, you might find the Online Community Roundtable of interest. This is a small netowrking group / event that meets regularly to discuss issues, opportunities and trends with online communities, and represents…

  • Online Community Unconference: Help make it the largest!

    We have had an unbelievable response to the upcoming Online Community Unconference to be held June 18th. Registration numbers are just shy of 200 people, and we expect to hit 250. We think this will be the biggest event, this year, focused on online communities. We have a wide range of organizations, industries and personalities…

  • Business Social Software Jeopardy: See me in action!

    The video from yesterday’s Business Social Software Jeopardy session is up: https://admin.acrobat.com/_a773188684/p54581379/ It was a lot of fun. Sam was an excellent Trebec, and Jeremiah Owyang and Laura Ramos of Forrester proved worthy adversaries. Sam has an excellent write up here: Juicy tidbits from yesterday’s Jeopardy!