Category: Online Community

  • Online Community Unconference 2009 Wiki Open & Session Highlights

    Cross-posted from the Online Community Report. One of the most exciting things about the Unconference format is the fact that there are so many sessions running simultaneously. This can also be on of the most frustrating, as it is impossible to be everywhere at once. Thankfully, participants generally try to take thorought notes of their…

  • Online Communities: Surviving & Thriving Webcast

    The archive for Online Communities: Thriving in the Economic Downturn Webinar”>Online Communities: Thriving in the Economic Downturn Webinar is now available. You can view an archive of the video / audio from the webcast here: http://www.onlinecommunityreport.com/webcasts/OCSVTV/index.htm On the webcast today, I was joined by Thor Muller of Satisfaction, Chris Kenton of SocialRep and Scott Wilder…

  • Social Media Strategy: Getting Beyond the Hype

    I gave this presentation at the Geneva Web Meetup on May 1st. The net of the presentation is that I encourage the use of a comprehensive strategy as a lens to evaluate opportunities for engagement in the social media ecosystem.

  • Are you going to SxSWi?

    I’m slightly embarrassed to admit it, but I’ve never been to SxSWi. I’m planning on fixing that this year. Are you going? If so, I would love to connect! Contact info: Cell: 415.299.9638 Twitter: @billjohnston A few posts I’ve found helpful in planning my trip: SXSW Survival: 2009 Edition – Community Guy SXSW ’09: Updates…

  • Online Communities: Surviving & Thriving – Part 3

    Cross-posted from the Online Community Report. This post is the third in a series of blog posts exploring our recent research into the effect of the down economy on Online Community and social media programs. In this post, I’d like to focus on the advice that the research respondents gave for thriving during the downturn,…

  • Community Platform & Services Satisfaction Research

    The Online Community Research Network is currently conducting our next research project to assess the level of satisfaction with online community platforms, and platform and service providers. The research targets online community executives, strategists, and managers, working both in the commercial and non-profit space. If you would like to participate in the study, you can…

  • Ecosystem Powerpoint Slides

    I was part of the “Building a Business Case for Social Marketing” webinar yesterday hosted by Aaron Strout of Powered. During the presentation, I promised to post my slide illustating the concept of a community ecosystem. The ppt deck has two versions of this diagram, one on a black background with a build, and one…

  • Online Community Roundtable: Jan 8 in SF

    The next Online Community Roundtable will be held Thursday, January 8 at SolutionSet in San Francisco. The Roundtable is intended for seasoned community managers and strategists. We have room for 20 folks, and seats are going fast. The event is free. To RSVP for the Roundtable, please go here: http://moourl.com/sf_ocr_jan09 About the Roundtables… The Roundtables…

  • Your Input Needed: Surviving & Thriving in a Downturn

    I’ve been working with my research team at Forum One to put together a short survey about the effects of the economic downturn on online community budgets and strategy in the near term, as well as the effects on 2009 planning. If you currently run an online community for your organization, I would love to…

  • Online Communities: Establishing an Online Community’s Culture

    This is cross-posted from the Online Community Report blog. We initiated the Online Community Culture study in October of 2008, as part of the ongoing research agenda of the Online Community Research Network. The intention of the study was to get a broad look at the factors that influence online community culture, and the steps…