Category: Online Community

  • Evolving to Social Business (and beyond)

    Most organizations are well into the process of incorporating social media into their day to day business – and many are starting to wrestle with the challenges and opportunities of being “social” over the long haul: the resource commitment, the necessary changes in leadership and culture, and the responsibility to engage in  conversation, collaboration and community with customers, prospects,…

  • My 2010 “How Good Grows” Update

    I was fortunate enough to be selected again this year to participate in the Yahoo! “How Good Grows” program. The program is a combination of the concepts of “pay it forward”, microphilanthropy and social networking – Yahoo! selects a pool of people, gives them $100, and asks them to go do something nice. This could range…

  • Next Online Community Roundtable: 12/16 at Yahoo!

    The next Online Community Roundtable is Thursday, December 16th, at Yahoo! in Sunnyvale, CA. I’ve been hosting the Roundtables since July of 2005, gathering community and social media strategists to discuss real world problems, opportunities and techniques to create successful social strategies. The format is conversational – the first hour is social, and the next 2 hours…

  • Announcing Community Chat!

    I’m pleased to announce that tomorrow, Wednesday October 13th, Thomas Knoll (@thomasknoll) and I will be kicking off a weekly podcast: Community Chat! Every Wednesday at 12 Noon PT, Thomas and I, plus a special guest, will talk about the building, managing and growing healthy online communities.Details for tomorrow’s show: Title: Episode 1 – Community Chat…

  • Announcing Community Manager Appreciation Day #CMAD

    Last Friday, Jeremiah Owyang had a simple question: Is there a national day recognizing the work of Community Managers? The question spawned a conversation, which spawned a proposal for the day of recognition: That day is today. Happy Community Manager Appreciation Day! Every fourth Monday in January will be Community Manager Appreciation Day. Community Managers have a…

  • Back to Basics: The Community Strategy Team & Goal Definition

    This post is part of an ongoing series about developing an online community strategy. As a reminder, all posts will be tagged #ocb2b Define Business Goals and Objectives As I mentioned in my previous post, the recommended first step in developing (or refining) your organization’s online community strategy is to answer the question: What are…

  • Online Community Summit 2009

    We’re just about 2 weeks away from our 8th annual Online Community Summit in Sonoma, CA, on October 8-9. We have a fantastic speaker and session line-up that I’ve detailed out below. If you’d like to attend the Summit and you’re a senior online community or social media practitioner, please go here to request an…

  • My SxSWi 2010 Panels – Please Vote (Because My Mom Can’t)

    It is that time of year again… SxSW Panel Picking!!! I have two proposals this year, and I would appreciate your support for either or both. Panel #1: What community and social media metrics are organizations tracking? Bill Johnston, Chief Community Officer for Forum One (that’s me), will present and then lead a discussion about…

  • #OCTRibe Topic: Valuing Participation in Online Communities

    Note: This is cross-posted from the Online Community Report. I’m pleased to be kicking off the 2nd topic in the #octribe discussion, following the kickoff topic of “Influencers” by Gail Williams two weeks ago. How OCTribe works Write something tomorrow (Tuesday, July 28), tag it #octribe or tweet it as #octribe, and your post will…

  • Next Online Community Roundtable: July 8th – Washington DC

    Are you a community manager or social media strategist or are you in charge of online community & social media at your organization? Are you in the Washington DC Area? If so, you might find the Online Community Roundtable of interest. This is a small networking group / event that meets regularly to discuss issues,…