• Session Notes from the OC Unconference East (and the wiki is open)

    Cross posted from the Online Community Report: We just opened up the wiki from the Online Community Unconference East, held 2/12 at Baruch College in New York. The wiki can be found here: http://www.socialtext.net/ocue2009/ You will find notes for many of the sessions on the wiki, and folks are still adding, so be sure and…

  • Community Platform & Services Satisfaction Research

    The Online Community Research Network is currently conducting our next research project to assess the level of satisfaction with online community platforms, and platform and service providers. The research targets online community executives, strategists, and managers, working both in the commercial and non-profit space. If you would like to participate in the study, you can…

  • Ecosystem Powerpoint Slides

    I was part of the “Building a Business Case for Social Marketing” webinar yesterday hosted by Aaron Strout of Powered. During the presentation, I promised to post my slide illustating the concept of a community ecosystem. The ppt deck has two versions of this diagram, one on a black background with a build, and one…

  • Online Community Unconference East – 2009

    Our first event of 2009, the Online Community Unconference East is going to be held on February 11 in New York City. We expect 150 online community and social media professionals to attend, and we expect there to be between 30-40 collaborative sessions. Current attendees include: Google, Edelman, Ebay, Consumer Reports, Deutsche Telekom, iVillage, and…

  • Online Communities: Thriving in the Downturn

    Cross-posted from the Online Community Report. We initiated the The Online Communities: Surviving & Thriving in the Downturn Economy survey in late November and early December of 2008, as part of our ongoing research series with the Online Community Research Network. The intention of the study was to get a broad look at how online…

  • Online Community Roundtable: Jan 8 in SF

    The next Online Community Roundtable will be held Thursday, January 8 at SolutionSet in San Francisco. The Roundtable is intended for seasoned community managers and strategists. We have room for 20 folks, and seats are going fast. The event is free. To RSVP for the Roundtable, please go here: http://moourl.com/sf_ocr_jan09 About the Roundtables… The Roundtables…

  • Your Input Needed: Surviving & Thriving in a Downturn

    I’ve been working with my research team at Forum One to put together a short survey about the effects of the economic downturn on online community budgets and strategy in the near term, as well as the effects on 2009 planning. If you currently run an online community for your organization, I would love to…

  • Online Communities: Establishing an Online Community’s Culture

    This is cross-posted from the Online Community Report blog. We initiated the Online Community Culture study in October of 2008, as part of the ongoing research agenda of the Online Community Research Network. The intention of the study was to get a broad look at the factors that influence online community culture, and the steps…

  • Online Communities and Sustainable Development: Supporting “Green” and Beyond

    This is cross-posted from the Online Community Report. Many organizations are involved with online community building activities, but few consider implications of their online communities on making their business more “green”, or even better, more sustainable. The case can be made that online community building activities support the three key areas of Sustainable Development: From…

  • Who Owns Community?

    This is a presentation I did last fall on “ownership” of community in the enterprise. In the presentation, I talk about hwo the notion of ownership is problematic, and review potential governance scenarios. Update: some folks have complained about the legibility of the text via the slideshare prezo. If you want to download the deck,…