• Social Media Blackjack

    I stumbled on this last night. One of the key takeaways from the Community 2.0 conference this year: Thanks to Aaron Strout for shooting / publishing 🙂

  • Online Community Engagement: Recent Research

    Cross-posted from the Online Community Report We conducted the Online Community Marketing, Growth and Engagement research study in May of this year, as part of the continuing efforts of the Online Community Research Network. Our goal was to gain insight into how people are measuring engagement in their online communities and to understand how many…

  • Social Media Club: Interim Board Formed, Seeks 1 More

    I’m very excited to have been asked by Chris Heuer, founder of Social Media Club, to be part of the interim board in order to help with the next next generation of the club. According to Chris: “The Social Media Club is honored to have so many accomplished and well-regarded industry evangelists come forward to…

  • Online Community Unconference 2008: Wiki Open

    The wiki for the Online Community Unconference 2008 is now open to all for reading / commenting. Of particular value are the session notes. The wiki can be found here: http://www.socialtext.net/ocu2008 Selected session notes include: Worst Case Scenerios – What to do when things go terribly wrong Cross Networking Madness – How are niche communities…

  • Online Community Compensation: Your Input Needed

    At the Online Community Unconference a couple of weeks ago, it became clear to me that we are at an inflection point with the “industry” of Online Community. On of the key issues community professionals face is that we (as an industry) are suffering from a lack of solid benchmarks, including compensation of online community…

  • Online Community Unconference 2008 – It’s a wrap!

    Cross-posted from the Online Community Report. The Online Community Unconference was held this Wednesday at the Computer History Museum in Mountain View. How was it? In a word? AWESOME. We had 250 participants from a diverse range of organizations, including Google, Yahoo!, Microsoft, Linden Lab, SeeqPod, Flickr, LinkedIn, Cisco, Sun and Current TV. We had…

  • Next Community Roundtable: 6/10 @ Cyworld in SF

    Are you a community manager or are you in charge of online community at your organization? Are you in the Bay Area? If so, you might find the Online Community Roundtable of interest. This is a small netowrking group / event that meets regularly to discuss issues, opportunities and trends with online communities, and represents…

  • Online Community Unconference: Help make it the largest!

    We have had an unbelievable response to the upcoming Online Community Unconference to be held June 18th. Registration numbers are just shy of 200 people, and we expect to hit 250. We think this will be the biggest event, this year, focused on online communities. We have a wide range of organizations, industries and personalities…

  • Business Social Software Jeopardy: See me in action!

    The video from yesterday’s Business Social Software Jeopardy session is up: https://admin.acrobat.com/_a773188684/p54581379/ It was a lot of fun. Sam was an excellent Trebec, and Jeremiah Owyang and Laura Ramos of Forrester proved worthy adversaries. Sam has an excellent write up here: Juicy tidbits from yesterday’s Jeopardy!

  • Current Research: Online Community Marketing, Engagement and Growth

    The Online Community Research Network is kicking off our next research project to study online community marketing, member engagement and growth strategies. The goal of the study is to get direct feedback from community managers and strategists about: most effective ways to market their communities the definition of community member engagement best practices for fostering…